2
DHCP.
• See symptom 14 & 32.
2b. My Internet Radio is not
connecting to my wireless network.
Vigin Superhub please see following
See symptom 32 as well.
Note:-- After selecting your SSID –
choose the option ‘Push button’.
Press the button shown above for 3
seconds. Then immediately press the
select button on your radio (i.e press
and release tuning control applies to
models using tuning control as select
button)).
There can be a number of reasons for this:
• The router / access point could be using a frequency not
supported by the Internet Radio. Please ensure that
your router / access point is configured to use mode: b,
g or b/g.
• The problem could be due to encryption issues. You
could try connecting your Internet Radio to your
network in clear (encryption disabled (turned off)). If
the radio can connect to your network in clear, then it's
likely that the problem is somehow related to the
encryption settings on either the network or radio.
• If you are using WEP encryption and the router is set in
'shared key' mode, try changing the authentication type
to 'open system'
• If you are using WPA1-PSK encryption, then you need
to have all the network's keys configured for TKIP.
• Interference from neighbouring wireless networks
could harm your Internet Radio's connection to your
network. Try and ensure that your router's / access
point's channel number to be at least two channels
away from any interfering sources.
• Make sure you are using the latest firmware for your
router / access point. Note if you are using a Netgear
router, then you might need to configure the router to
an automatic setting.
• Check that other devices on the network are able to
access the Internet. Check that there is no Firewall
blocking attempts to connect to external servers;
especially outbound connections on Port 5000
• Uncheck (disable or switch off) – ‘SPI and Anti-DoS
firewall protection on the router’. You may find it
under the Security – Firewall – intrusion detection.
• Switch off your radio by disconnecting the power; also
disconnect the power from router and modem, after 30
secs. Reconnect the power to the modem & router then
connect the power to the radio and try.
• Also see symptom 14 & 32.
3. It displays network not supported.
• Only 802.11b and 802.11g are supported. If your wifi
Router is 802.11n or g+ configure it to 802.11g see
page 92 of user manual.
• If using dual band router select the SSID for 11G
(Netgear)
4. Showing low signal.
• Make sure the radio is not very far away from the
router. Try to bring radio closer to the router.
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